FAQs

Q. What is UDT?
A. UDT is the global event for the undersea defence and security community. The event moves to a different European country each year. The event is comprised of an exhibition and a four-stream conference. 

Q. Where does UDT take place?
A. UDT takes place at the SEC, Glasgow, Scotland on 26-28 June 2018.

Q. When does UDT open?
A.Please refer to the show times here. 

Q. How do I get to UDT?
A. Please click here for information on getting to the SEC, Glasgow.

Q. How can I exhibit at UDT?
A. Please complete the stand booking form and a member of the sales team will be in touch.

Q. Is the Networking Evening available for anyone to attend?
A. Any registered attendee can attend the Networking Evening, you will simply be required to purchase your ticket. This can be completed either when completing your registration for the first time or through the V-Zone with your relevant badge number and password.
All military attend the Networking Evening for free.

Q. Why does the exhibition and the conference start at different times on the first day?
A.The opening plenary session featuring the UDT key note starts at 9am on the first day of UDT. This is open to all registered UDT attendees. When the plenary session is finished at 11 am the exhibition opens.

Q. How do I present in the conference?
A. Please submit a paper to the call for papers.

Q. When is the deadline for me to register for the conference?
A. We recommend you register as early as possible as places are limited. If you come onsite without a confirmed registration you are not guaranteed access to the event and you will have to pay an extra fee for processing your registration onsite.

Q. How long will it take for my registration to be approved?
A. It can take up to two weeks for your registration to be processed by our verification team.

Q. Why have I received an email requesting further information?
A. We did not receive enough details to approve your registration straight away. You need to reply to the email received and send your supporting information to security@udt-global.com. The most common reason for queried registrations is using a @gmail, @yahoo etc. email address to register. Please use your official work/ military email address to register. 

Q. I still haven’t received the status of my registration after two weeks. What should I do?
A. First, check your spam folder. If after two weeks you still haven’t heard from us then get in touch on team@udt-global.com. 

Q. Can I bring my wife/husband or children to the event with me?
A. This event is only open to professionals and military working in the defence sector. Unless your family member works in the sector, he/she won’t be granted access. Also, the event is solely open to people over 18 years.

Q. What do I need to bring with me to gain entry to the event?
A. Please bring valid Photo Identification (passport, driving license, military ID etc.) as well as your badge number, which will be included in your joining instructions email.

Q. Do military attend for free?
A. Yes, all serving military can attend the exhibition and conference for free, they also get full access to catering for the three days of the event.

Q. What are the requirements to be admitted as military?
A. All serving military can attend UDT for no charge. 
We admit reservists to UDT as long as they are not currently working for a company who is currently active in the military industry. Furthermore, we would require a signed letter from your commanding officer confirming your attendance.

Q. Is UDT free to attend?
A. The UDT exhibition is free to attend, however, to attend the UDT conference there is a delegate fee. Please see the prices here. Please note that the price includes catering on the days that you are registered to attend the conference.

Q. How do I get an invoice/ receipt for my registration?
A. An invoice was sent to you by email straight away after registering. If you cannot find it in your inbox, please check your spam folder. If you still can't find it, please contact us on team@udt-global.com.

Q. Cancellation & Admission Policy
A. Please make sure you visit the website and read our admission policy before you arrive onsite.

Q. Due to unforeseen circumstances, I can no longer attend the conference, can I get a refund?
A. It is not possible to cancel delegate places once these have been booked. If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by emailing team@udt-global.com.

Q. What is the dress code/ appropriate dress for the exhibition/delegates/militaries?
A. Military personnel are advised to wear their uniform. Changing facilities will be available onsite. For other professionals, please wear business attire.

Q. Can I take photos in the conference rooms and exhibition?
A. Please note that filming, photography and/or recording is prohibited within the conference and exhibition. Filming, photography and/or recording of specific Exhibitors and stands is permitted on receipt of permission from the Exhibitor. 

Q. I have registered for the networking evening, how do I get my ticket?
A. You will need to pick your ticket up from the registration area at a designated time, please check the event guide for details.

Q. I didn't pre-book a networking evening ticket, can I still attend?
A. It is possible that there will be tickets available on the day, please visit the team at the registration area to check availability.

Q. How can I register myself and my colleagues for exhibitor badges?
A. We will send a link and log in details to the main stand holder to register for exhibitor passes before the event. If you are coordinating the stand at UDT but someone else signed the contract, please get in touch and let us know.

Q. I have registered as an exhibitor but would like to attend the conference. How do I upgrade my badge?
A. Firstly, please contact us to cancel your exhibitor badge. You will then have to purchase a conference ticket from the website. We will change your badge category to “Exhibitor Delegate” so you can access the exhibition out of opening hours and attend the conference.

Q. How can we promote our participation at UDT?
A. We have lots of tools and resources available to help you promote your stand at UDT. If you have not received the exhibitor publicity guide, please contact the marketing team.